Configurations
Support articles, setup guides, and troubleshooting docs
Configurations
Connect your own domain to your Koursely academy, with automatic SSL provisioning.
Every Koursely academy starts on a subdomain (yourname.koursely.com). Connecting your own custom domain (academy.yourbrand.com or a bare domain) makes your academy look and feel fully independent — this article covers both.
Your subdomain works immediately with no setup — it's active from the moment your account is verified. This is a completely reasonable place to launch from if you don't have a domain yet or don't want to deal with DNS before your first sale.
academy.yourbrand.com).| Status | Meaning |
|---|---|
| Pending | DNS record added but not yet verified — normal during propagation |
| Active | Domain verified and SSL issued — your academy is live on this domain |
| Failed | Verification could not find the expected DNS record — double-check the record was added to the correct domain/subdomain |
Using an apex/root domain (no subdomain) can be more complex than a subdomain like academy.yourbrand.com, since some DNS providers don't support CNAME records at the root level and require a different record type. If you have a choice, a subdomain is the simpler path.
SSL is typically issued automatically within minutes of successful domain verification — no manual certificate upload or renewal is required.
Yes, your original subdomain remains available even after connecting a custom domain, and you can disconnect the custom domain from Settings → Domains at any time.
See Why Isn't My Custom Domain Verifying? for a full troubleshooting checklist.
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